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Refund Policy

Hosting Refunds

Refund eligibility for standard shared hosting may be considered within the stated refund period shown at checkout, provided the account has not violated the Terms of Service and excessive resources or support have not been consumed.

Non-Refundable Services

  • Domain registrations
  • Domain renewals
  • Domain transfers
  • Premium domains
  • SSL certificates
  • Software licences
  • Third-party products
  • Dedicated servers
  • VPS setup fees
  • Cloud usage charges
  • Migration work already performed
  • Custom configuration
  • Website development work
  • Digital marketing services
  • Add-on services already delivered

Refund Method

Approved refunds are normally returned using the original payment method where possible. Transaction, currency conversion, banking, or payment gateway charges may be deducted where applicable.

Processing Time

Refund processing depends on the payment provider and banking system.

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